Managed IT | Dragon Vault Technologies

Onboarding & Environment Stabilization

We begin with a thorough onboarding process that maps your systems, users, vendors, and physical infrastructure into a secure topology...

Asset tagging, naming conventions, and AD schema audits
Vendor coordination, ISP failover mapping, Wi-Fi heatmaps
Encrypted credential vault setup for team-based access
Initial NIST 800-53 functional checklist assessment

Device Diagnostics & Precision Repair

Whether it’s Windows, macOS, or Linux, our team uses forensic-grade diagnostics and automated testing to resolve bottlenecks fast...

System imaging, SSD health reports, thermal diagnostics
Remote repair or dispatch via encrypted RMM channels
Malware dissection and rollback via system restore sandbox
Ticket tracking and response time adherence (SLAs available)

Network Architecture & Infrastructure

Your network is your foundation. From Ubiquiti and SonicWall to Meraki and Netgate, we build redundant, monitored, and resilient networks...

Switch and AP provisioning, VLAN and subnet segregation
Firewall rulesets, intrusion detection, VPNs & zero-trust architecture
QoS prioritization for VoIP and mission-critical apps
24/7 uptime and failover logging with alerts

Cybersecurity Standards Alignment

Dragon Vault Technologies aligns operations with the NIST Cybersecurity Framework (CSF) and NIST 800-53 where applicable...

Identify: Asset inventory, business context, governance alignment
Protect: Access control, awareness training, data security, patch management
Detect: Continuous monitoring and anomaly response
Respond: Incident planning and mitigation workflows
Recover: System restoration, audit logging, business continuity

Included With Every Engagement

24/7 email + remote support access
Quarterly infrastructure reviews + trend reporting
Annual disaster recovery simulations
Dedicated account manager + escalation contacts

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Team collaborating at Dragon Vault Technologies

Our Approach

We believe IT should empower growth — not get in the way. That’s why our team combines hands-on support, strategic planning, and forward-thinking technology to help your business thrive securely and efficiently.

People-Focused Strategy

We align technology to your workflows, not the other way around — helping your team stay productive and supported.

Operational Readiness

We keep your systems running smoothly with smart automation, regular reviews, and expert intervention when you need it most.

Resilience by Design

Your business doesn't stop — and neither should your tech. We build resilient systems that adapt, recover, and protect.

How It Works

1. Connect

We onboard your environment by securely connecting servers, endpoints, and cloud platforms—establishing visibility across your infrastructure and enabling unified support delivery.

2. Customize

We tailor policies, SLAs, alerts, and reports around your workflows—aligning KPIs, compliance needs, and access controls to match your business requirements.

3. Monitor

We actively monitor device health, network activity, and endpoint performance—resolving issues before they impact your users and refining settings based on usage trends.

4. Optimize

Each quarter, we perform a strategic review—updating configurations, strengthening security posture, and recommending improvements that align with your growth objectives.

What Our Clients Say

"Dragon Vault Technologies completely transformed our approach to cybersecurity. Their AI assessments gave us insights we never knew we needed."

- Andrew Kolb, Founder of The Survivors Enclave

"The guys are digital wizards with miracles."

- Frank Arthur, Founder of Mission Reloaded Gaming

Managed IT Services